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Do you sell sleep aids ? |
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When will I receive my medication? |
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Do you ship to Canada (or another
country)? |
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Where are the medications shipped
from? |
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How will my medication be packaged? |
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What is your cancellation policy? |
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How do I place an order? |
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How do I place a refill? |
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How long is
the whole process of ordering and shipping? |
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How do you protect my privacy and
security? |
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What happens if I am not home to sign for my
order? |
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The
amount billed to my card was different to the amount on my
order. Why? |
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Your privacy policy covers the issue of fraud. How
is fraud defined? |
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Do you sell sleep aids ? |
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No,We do not sell sleep
aids or any type of Controlled Substances. |
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When
Will I Receive My Medication? |
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The
delivery time depends on the shipping method. Typically,
you will receive your medication if shipped by the regular
shipping option in 10 to 14 business
days, and if shipped by the express shipping option,
in 5 - 7 business days. Please click on the Shipping Options link on the
product's page for the exact shipping time for a
particular medication. Business days are all calendar days
excluding weekends and local holidays. |
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Do
you ship to Canada (or another country)? |
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Yes,
Meds-Hut ships medications worldwide to any country. Please
click on the Shipping Options link on the product's page
for more details. |
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Where are the medications shipped from? |
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The medications are shipped
from Meds-Hut's facility in India and Panama. Note, the medications
are discreetly packaged in unmarked paper envelopes. The
name "Meds-Hut.com" does not appear on the packaging. |
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What
are your shipping rates, and who is your mail courier? |
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Meds-Hut uses different
delivery methods depending on the medication and the
shipping option selected. Please click on the Shipping
Options link on the product's page for more details. |
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How
will my medication be packaged? |
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To protect privacy of our
customers, we discreetly package all medications in
unmarked paper envelopes resembling personal mail with the
return address The name "Meds-Hut.com" does not
appear anywhere on the packaging.
Depending on the medication
and the pill quantity ordered, the medication can arrive
in a factory packaging or in a vacuum sealed plastic bag
for your protection. |
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What
is your cancellation policy? |
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If for any reason, you feel
that you are not completely satisfied with your order at
Meds-Hut, please contact our Customer
Support department, and we will issue a full refund
back to your credit card. |
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How
do I place an order? |
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When you click an order
link, you will be taken to our secure server where you
will set up your account. Submit your order for processing. |
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How
do I place a refill? |
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To ensure that we review your most up-to-date information,
Meds-Hut asks that you place a refill or re-order in the
same manner as you placed your first order. You will get
20% extra pills if you provide correct Date of Birth and
email ID. |
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How long is the whole process of
ordering and shipping? |
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Once your order is accepted
and payment is received, we process and dispatch your
order within 24hrs after receiving orders. The time period from
when you place your order to the moment we receive your
payment is determined by the payment method. Usually
credit card clearance takes only some minutes, payment by eCheck can take several days. Shipping time will depend on
various factors such as method of shipment, postal service
efficiency, international transit, etc., which is why we
can only give you estimates based on our former
experience. Usually it takes about 10 to 12 days for
registered mail orders and 5 to 7 days for EMS orders to
arrive to your destination. |
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How
do you protect my privacy and security? |
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Meds-Hut is dedicated to
patient privacy and security. All information furnished is
legally protected under doctor-patient privilege laws.
Meds-Hut's on-line ordering
system uses the latest in Secure Encryption Technology.
All personal and credit card information is submitted with
the highest level of security and precautions. Meds-Hut's
system also has safeguards in place to protect against
credit card fraud. Individuals attempting the fraudulent
use of a credit card will be reported. |
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What happens if I am not home to sign for my
order? |
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The delivery person will
leave a slip or card at your delivery address and you can
pick your order up from the post office that is servicing
your area or in some cases arrange re-delivery. If you
have not been notified, you may ask the post office
whether there is an item waiting for you. Orders returned
or rejected will NOT be received by us, do not return any
medications, they would be lost and you will not receive a
refund. |
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The
amount billed to my card was different to the amount on my
order. Why? |
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In some cases, your card
might be processed in a different currency and due to
conversion rates the USD amount you see on your card
statement might be slightly lower or higher than the
amount shown on the order, we try everything possible so
the amount is not higher, but we can not predict the fee
your bank might charge you. |
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Your privacy policy covers the issue of fraud. How
is fraud defined? |
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Fraud
is defined by some of but not limited to the following
scenarios: a) Non-payment of shipped orders b) using a
third party credit card without cardholders consent c)
writing bad checks d) canceling checks for shipped orders
d) providing false contact information e) requesting
charge-back or reversal of credit card charges for orders
that have been duly referred by us and shipped. |
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